© 2023 Mobile & Laptop Repair. All Rights Reserved.
Tech Repair Center is a privately owned repair service centre. Tech Repair Center is not authorized repair centre for any warranty repairs of any brands of mobile phones and laptops. Warranty will be void if device and or replaced parts have any physical damage, liquid ingress or any mistreatment.
Repairs warranty depends on all labour and parts replaced. Warranty only applies directly to the repairs performed on the handset, laptop, and the parts replaced. A Tax Invoice must be provided with a valid warranty claim. The valid tax invoice must meet the valid handset and laptop information mentioned on the invoice. Tech Repair Center reserves the rights to reject the warranty if a tax invoice is not produced. Warranty period is not lengthened with warranty repairs. Under no circumstance physical damaged and/or water damaged is covered for warranty. Final decision on warranty claims and repairs will be assessed and finalized by Tech Repair Center technician.
Tech Repair Center is not responsible for any manufacturer’s warranty thus customer must inform Tech Repair Center staff before using TECH REPAIR CENTER services. UNDER NO CIRCUMSTANCES ARE WE IN ANY WAY RESPONSIBLE FOR THE MANUFACTURER’S WARRANTY. Tech Repair Center only performs non-manufacturers warranty repairs. By submitting your phone or laptop to repairs you agree that your phone or laptop is not covered by your original manufacturer’s warranty. If you require the reversal of any repairs on the phone submitted due to manufacturer warranty, Tech Repair Center will reserve the right to charge a minimum service fee of $45 inc GST.
There is a non-refundable service fee of $45 including GST payable upon book in for any service performed.
Data including phone numbers, calendar information, pictures and music, maybe lost during repair, whilst all care is taken, we recommend you to backup all data prior to submitting the phone or laptop for repair. Tech Repair Center is not responsible for any data lost during the repairs.
Tech Repair Center staff will prompt the customers to remove Sim/Memory cards/Stylus upon booking, however the removal of these is solely responsibility of the customer and any that are left in the handset are done so by the customer at their own risk. Tech Repair Center will not be held responsible for any lost and/or damage of sim or memory cards.
Some water damaged phones or laptops may require fixing to generate a quote for you, if the quote is declined, Tech Repair Center will remove the parts replaced and return the phone or laptop back to you. However, non-refundable fees of $50 incl GST is payable upon booking. Our technician will try to fix the water damaged phone or laptop however there is no any guarantee that the phone or laptop always get fixed. We will not warrant the phone’s or laptop’s functionality thereafter. Please note: water damaged handsets or laptops must be treated using heat during the quoting process. Depending on the severity of corrosion this may damage the PCB or Motherboard or laptop Motherboard or other parts further. Tech Repair Center will not accept responsibility should this occur.
Tech Repair Center will guarantee to contact you once, on the numbers you have provided, to advise you of your estimate. If you do not think you have heard from us, please call us back as it is not Tech Repair Center’s responsibility to continue calling after the first call has been initiated. All verbal quotes are free and the customer can reject the quote and collect the handset or laptop unrepaired. Should you require a written report this will be charged at $45 Inc. GST payable before releasing the report. Tech Repair Center will endeavor to fix its initial pricing on quotes; however, pricing may vary pending further inspection of mobile phones or laptops by the technician. Prices for LCD Assembly replacement can differ in the following conditions: – 1) if the LCD is broken 2) if LCD is having mark or scratch
Should you require the removal of any locks or passwords, please note it is the customer’s responsibility to ensure the handset is not IMEI locked. If the handset is found to be IMEI locked after removal of locks or passwords is performed, the customer is still liable for payment. If a phone needs to be network unlocked and the phone incurs calling restrictions afterwards, such as call barring or incoming call restrictions. You will still be charged the full amount for the process of unlocking of your mobile from the network. WE DO NOT REFUND A REPAIR ON A PHONE THAT HAS CALL BARRING APPLIED BY ITS NETWORK PROVIDER. IT IS THE CUSTOMERS RESPONSIBILITY TO ENSURE THE PHONE IS LEGITIMATE. UNLOCKING A PHONE DOES NOT REMOVE CALL BARRING
I agree that I am the owner or I have permission to act on behalf of the owner of the mobile phone or laptop submitted to repair. Giving permission to check all the internal parts of mobile or laptop for repairing purposes.
Identity check might be performed by the Tech Repair Center or laptop staff while collecting the device. If the handset has not been collected within 14 days of being informed its ready for collection, the job will incur an additional $30 late fee. I agree that if I do not contact Tech Repair Center with a decision on repairs within 30 days, my handset/laptop/ipad/tablet will be recycled. I agree that if I do not collect my handset/laptop/ipad/tablet within 30 days of being informed it is ready for collection my handset will be recycled. I will have no claim against Tech Repair Center for said equipment once disposed. This is in accordance with the Uncollected Goods Act 1995. The responsibility of the devices lies with the Customer. Tech Repair Center is fixing the device for the Customer on their consent, sole responsibility lies with the Customer.
Good presented for repair maybe replaced by refurbished goods of the same type rather than being repaired. Refurbished parts maybe used to repair the goods. All repairs and services are performed at owner’s risk and Tech Repair Center is not responsible for any damaged or loss. Prices for LCD Assembly replacement can differ in the following conditions: – 1) if the LCD is broken 2) if LCD is having mark or scratch
At the time of booking, Tech Repair Center is only responsible for repair and services, which has been asked by the owner/clients/customer. We are not liable to check or assess any other repairs or issues except the job booked. No extra issue with the phone/laptop/computer will be covered in the same job. For eg. if a glass screen is been replaced and home button/camera/speaker/or any other issue arise after the repair, then Tech Repair Center is not responsible for that as only glass has been replaced and thus, we are only responsible for glass screen. If any other issue comes up after the repair, then client/customer is solely responsible to book and pay for another job and time frame will be at least minimum 1-5 working days depending on complexity of job booked, time of booking and parts availability.
We are not required to provide a refund or replacement if you simply change your mind or you no longer have a use for the product(s). You can choose a refund or exchange if a product (such as an accessory) purchased from us has a major problem. This is when the item:
The customer agrees that all information supplied to Tech Repair Center is 100% accurate.
Whilst all possible professional care will be taken, Tech Repair Center accepts no responsibility for minor and/or major damages to mobile phones/laptop/ipads/tablets or loss of functionality resulting from service or modification on any hardware or software. Tech Repair Center Repairs will cover all repairs including both parts and labour in warranty. The warranty will only cover the fault report provided on the job sheet.
15. (1) Customers must inform Tech Repair Center of any new faults to phones/computers within 48 hours of pick-up. Charges will apply depending on the fault.
16. (2) Insurance on any items left at our premises is the responsibility of the owner of the item. We will take all reasonable care but no liability in the event of loss or damage.
Offers/prices/fees/promotion on our website/ online/local search engines/retail store are subject to change any time without prior intimation/notice. Offers are not in conjunction with any other promotions.
Brands, names and logo displayed and /or used on any of our marketing and promotional material including website are the original property and trademark of respective groups. iPhone, iPod, iPad, and Apple are trademarks of Apple inc. Android is a trademark of Google Inc. Samsung Galaxy S and Samsung Galaxy Note are trademarks of Samsung Group. All other trademarks are the property of their respective owners. Tech Repair Center Services and its products are no way endorsed, sponsored or affiliated with any of the above-mentioned entities or subsidiaries thereof. The services offered on this website are NOT offered or authorized by any of the entities mentioned above. We will not be held responsible for any misuse or misrepresentation of our services or products.
